Updated: Jul 4, 2018
When it comes to caring for your loved one, the caliber of your healthcare team makes all the difference. There is a strong correlation between the quality of your providers and the quality of patient care. However, not all providers are created equal. Therefore, it is crucial to undergo a diligent screening and selection process. As you search for a new provider be sure to:
Start by seeking recommendations from individuals who you already know and trust. For example, existing providers, discharge planners, friends and family members are often an
excellent starting point.
If you must stay in a network, have your existing providers review your network list to help make recommendations.
If you have a preferred healthcare facility or “center of excellence”, contact this institution to see if they have a list of affiliated providers.
Interview Your Candidates:
Once you have established a candidate pool, personally interview each provider.
Ensure that the provider has the proper credentials and/or licenses for his or her unique area of specialty.
Ask questions regarding:
Years of experience
Relevance of experience
Why they do what they do?
What type of training and ongoing oversight they receive?
Overall attitude, demeanor, and “bed side manner”
Ensure that you have at least two or three references from previous patients. Personally contact these references to gauge their level of satisfaction with the provider.
Also, contact the licensing agencies to ensure that the provider’s licenses are current.
Try Before You Buy:
Establish an initial trial period to see if there is a good match between the new provider and your loved one.
If at any point you are not satisfied with the quality of care rendered, terminate the relationship.
By: Jen Gentile, Caregiver Support Coach